Thinking of an employee APP of Ao Blue Demon Store Software, this can be used to open orders and query data with mobile phones, and the data is synchronized to the computer.
Jewelry sales skills: Pay attention to sending information with customers, divided into morning and single time, night shift and single time ...
Jewelry sales case: Student 19104
today and the best colleagues in the store to train us with a single experience: 1, first of all, the first purpose of the order is to allow customers to enter the store again, promote transactions and improve performance. In first reception, pay attention to emotions and professionalism together, so that customers can feel your professionalism and enthusiasm, not just mechanical sales. Emotional sales are the most important. To chat with customers, know the customer's thoughts, solve problems for customers in targetedness, and what benefits to customers are specifically given to customers. 2. After adding customer WeChat friends, when you pay attention to customer information, remember to pay attention to what products, styles, prices and discounts reported on the day, so that customers can come to find next time. It picture remarks: The styles you can see on WeChat! Do not delete the chat history. Those who have strong intentions will put customers top, so that they are more accurate and fast when looking for customers! 3. Pay attention to sending information to customers in order to be divided into morning shifts and single time (about seven o'clock in the evening, it is exactly eating time, customers can see the message of the information, the probability of the information is large), the night shift and the single time (evening at night At 10 o'clock or 11 o'clock, at this time, I just went home after shopping). The first order with the order, send a message to the customer not to mention the goods, you should first care (dear, are you home? You can also exaggerate your companions and companions during chatting, which is equivalent to in the same thing as in I boast of the customer yourself) If you do not reply, send it again in 20 minutes (dear, hello, forgot to introduce yourself with you, I just received your Fangfang on Zhou Dafu on the pedestrian street, watch in the afternoon What do you think of the styles?) It use emotions, and in different ways of people with different personalities, in different ways, young people are basically humorous in chatting now, and their emoticons can be used. When chatting with customers, the one at the end must be itself, even an emoticon. 4. Mid -way, it may be that customers buy in other brands when comparing, and do not immediately indifferent, and let customers feel your enthusiasm and services. It can tell the customer, no matter where you buy, you can buy your favorite, so that customers may be a little guilty, and there will be a possibility of re -introduction in the later stage. The customers who come to the transaction must also do a good job of after -sales service, pay attention to the content of the activity, and patiently answer the customer's doubts. In this way, the customer feels high -quality services and will also introduce customers to the store in the later period! 5, WeChat quotation, whether it is the first reception or chat with the single later, the early emotions must be in place. Talk to customers well and let customers trust you. , it is best not to discount on the WeChat newspaper. First, please ask the customer to see the goods in the store and talk about it. 6. Maintain customers, follow the circle of friends sent by customers to like a small hand, comment, and inform the old customers as soon as possible and reply to customer information in time. 7, the intention is divided into three categories of ABC. Remember to put intentions on a WeChat label, so it is easy to find when they are in order.
Summary:
Thinking a question: This is low with single transaction rate, what are the reasons? I am Robin, focusing on jewelry sales and management training. My original work, the first public account [Robin selling diamonds], was prohibited from reprinting without authorization. I have joined the "Rights Protection Knight" () copyright protection plan. If you have issues related to jewelry sales skills or management, please pay attention.
Thinking of an employee APP of Ao Blue Demon Store Software, this can be used to open orders and query data with mobile phones, and the data is synchronized to the computer.
Jewelry sales skills: Pay attention to sending information with customers, divided into morning and single time, night shift and single time ...
Jewelry sales case: Student 19104
today and the best colleagues in the store to train us with a single experience:
1, first of all, the first purpose of the order is to allow customers to enter the store again, promote transactions and improve performance.
In first reception, pay attention to emotions and professionalism together, so that customers can feel your professionalism and enthusiasm, not just mechanical sales.
Emotional sales are the most important. To chat with customers, know the customer's thoughts, solve problems for customers in targetedness, and what benefits to customers are specifically given to customers.
2. After adding customer WeChat friends, when you pay attention to customer information, remember to pay attention to what products, styles, prices and discounts reported on the day, so that customers can come to find next time.
It picture remarks: The styles you can see on WeChat! Do not delete the chat history. Those who have strong intentions will put customers top, so that they are more accurate and fast when looking for customers!
3. Pay attention to sending information to customers in order to be divided into morning shifts and single time (about seven o'clock in the evening, it is exactly eating time, customers can see the message of the information, the probability of the information is large), the night shift and the single time (evening at night At 10 o'clock or 11 o'clock, at this time, I just went home after shopping).
The first order with the order, send a message to the customer not to mention the goods, you should first care (dear, are you home? You can also exaggerate your companions and companions during chatting, which is equivalent to in the same thing as in I boast of the customer yourself)
If you do not reply, send it again in 20 minutes (dear, hello, forgot to introduce yourself with you, I just received your Fangfang on Zhou Dafu on the pedestrian street, watch in the afternoon What do you think of the styles?)
It use emotions, and in different ways of people with different personalities, in different ways, young people are basically humorous in chatting now, and their emoticons can be used. When chatting with customers, the one at the end must be itself, even an emoticon.
4. Mid -way, it may be that customers buy in other brands when comparing, and do not immediately indifferent, and let customers feel your enthusiasm and services.
It can tell the customer, no matter where you buy, you can buy your favorite, so that customers may be a little guilty, and there will be a possibility of re -introduction in the later stage.
The customers who come to the transaction must also do a good job of after -sales service, pay attention to the content of the activity, and patiently answer the customer's doubts. In this way, the customer feels high -quality services and will also introduce customers to the store in the later period!
5, WeChat quotation, whether it is the first reception or chat with the single later, the early emotions must be in place. Talk to customers well and let customers trust you.
, it is best not to discount on the WeChat newspaper. First, please ask the customer to see the goods in the store and talk about it.
6. Maintain customers, follow the circle of friends sent by customers to like a small hand, comment, and inform the old customers as soon as possible and reply to customer information in time.
7, the intention is divided into three categories of ABC. Remember to put intentions on a WeChat label, so it is easy to find when they are in order.
Summary:
Thinking a question:
This is low with single transaction rate, what are the reasons?
I am Robin, focusing on jewelry sales and management training. My original work, the first public account [Robin selling diamonds], was prohibited from reprinting without authorization. I have joined the "Rights Protection Knight" () copyright protection plan.
If you have issues related to jewelry sales skills or management, please pay attention.